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PROACTIVE ANSWERS, LLC

COACHING • FACILITATION • MEDIATION

Jacqueline Shapo, PhD, JD
Director of Services

2035 Hogback Road, Suite #103

Tel.: 734-622-0466
Ann Arbor, MI Fax: 734-213-0347
48105



CLIENTS SERVED COACHING MEDIATION WORKSHOPS MEET DR. SHAPO
"People grow through experience if they meet life honestly and courageously. That is how character is built."
-Eleanor Roosevelt

What are Proactive Answers?

Proactive answers are answers to life's challenges using methods that encourage self-determination, self-care, and self-worth. A proactive answer requires:

1) A realistic assessment of a problem
2) A vision of a healthy, positive outcome
3) Motivation to pursue this vision
4) A workable plan for achieving it
5) Honest evaluation about whether you are following through

Proactive answers are better than "reactive answers," or answers shaped solely by external events and other people. With reactive answers, you may feel buffeted from situation to situation, from person to person. Such answers offer little sense of personal control, direction, or effectiveness. Proactive answers require work, discipline, and investment, but will also reward you: they will replenish your sense of control, direction, effectiveness, and self.

Services Offered

Proactive Answers, LLC, helps clients find answers to the challenges and conflicts they face with the following services:

    Coaching - A dynamic process where clients work directly with a coaching professional to increase personal effectiveness and fulfillment.

    Mediation - A cost-effective method for resolving disputes using a neutral mediator to help parties shape creative solutions.

    Facilitation - A less formal approach than mediation where a neutral facilitator helps clients discuss issues and resolve differences.

    Workshops - These educational sessions equip clients with skills in effective communication, behavioral management, conflict resolution, and identity development.


Clients Served

Proactive Answers helps pre-teens and teens, young- and middle-aged adults, seniors, couples and families, small and family businesses, and also offers a special set of services for persons affected by divorce. Service area includes Washtenaw and Oakland Counties and nearby vicinities.

For more information about services or fee schedules, call Dr. Jackie Shapo at (734) 622-0466.


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